I run a multi-million dollar company. I have a shop manager who runs the factory and makes sure everything is running properly and everything is on schedule and of good quality. I also have an office manager who makes sure the office is continually running smoothly. I oversee it all and make sure that both are doing their job. I link the factory to the office so that everyone constantly knows what is going on with everyone else and when customers call, the office knows what the factory is doing. Last week my shop manager became sick and I sent him home. I was now responsible for quality, cost and schedule in the factory and the link between the office and shop. Needless to say, it was a rough week.
A week like last week really makes me think about how handy an assistant would be to help with some of the smaller day to day things that I do. I didn’t manage to get any blog posts in for a couple days because I was basically all over the place to trying to do the jobs of two people.
Anyway, I sent in a request for a Virtual Assistant over at GetFriday and received an e-mail back describing the waiting period and the steps from this point. Here is a copy of the e-mail. (I have removed names and numbers).
Hi Matt,
Thank you for your interest in Get Friday’s services. We can handle what you have asked for. I am sure you will be glad you picked us.
Please review our tariff plans here
Please download the membership form
1) Fill, sign and fax the first 2 pages to our toll free fax numbers - USA: xxx-xxx-xxxx (if living in North America) or UK: xx-xxx-xxx-xxxx (if living in Europe). Signing up will require your billing information as well. It is a secure soft fax with limited access to only supervisory personnel. People in other countries can fax it to one of these numbers as well.
2) We provide a 7 day trial period for you to evaluate our service. If you are not happy with the service, you can cancel the membership on or before 7 days and no charges shall be made. If you do continue, then charges apply from day ONE.
3) Once you send the fax, you can e mail us and inform us or we will get in touch with you quickly.
4) From the next month on, our monthly billing will be done in advance on the 5th of the month.
5) We will provide usage reports on a weekly basis.
6) If you are not satisfied with the service for any reason and want to cancel it, you need to send us an e mail or fax. Termination or change of plan after the trial period will require a minimum of 30 days advance notice.
You will be assigned a primary assistant on signup who will be responsible for your tasks and shall be available 5 days a week. Though we work in shifts and there would be someone to take messages or take up urgent requirements - 24 hours a day, six days a week. We are not available on Sundays and the second and fourth Saturday of every month.
Due to a sudden increase in business, we currently have a 3 (three) week waiting period between the receipt of your membership form and the start of service. I apologize for the inconvenience this may cause.
Someone will get back to you within two business day of receiving your membership form.
If you are convinced that we can handle your tasks and have made ourselves clear, please go ahead and send us your membership form to avoid further delay. This is only because your waiting period will start on the day we acknowledge the receipt of the same.
However if you have any specific questions that we haven’t addressed then you could send us a mail which would take about 4 days for us to respond.
I do appreciate your bearing with us during this time of growth.
Regards,
name removed
Support team.
I wonder if this sudden increase in growth is due to popularity of the Tim Ferris book and the My Outsourced Life article. Who knows. But good for them. I can’t wait to get going with this.
-M
Popularity: 11% [?]
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